Contact Us
If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.
We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.
Official Contact Information of magicred
magicred operates under strict compliance with Canadian regulatory requirements and provides multiple contact channels to ensure prompt and effective communication.
General Contact Details
- Email Address: [email protected] (For general inquiries and support)
- Official Website: https://magic-red.ca
- Phone Number: Not specified. For immediate assistance, please use the live chat or email support.
Corporate and Legal Address
The registered and legal headquarters of magicred are located as follows:
- Address: St. George's Business Centre, Floor 5, St Julian's, Malta
- Postal Code: Not specified
This address serves as the official location of the company for all legal and regulatory purposes. Although magicred principally serves the Canadian market via magic-red.ca, its legal entity is registered internationally and fully licensed.
Licensing and Regulatory Compliance
magicred operates exclusively under valid and recognized gaming licenses issued by reputable authorities, ensuring compliance with industry standards and Canadian regulatory considerations.
Current Licenses
| Issuing Authority | License Number | Activity | Validity |
|---|---|---|---|
| Malta Gaming Authority (MGA) | MGA/CRP/148/2007 | Online Gambling Operator | Valid through 2025 |
| UK Gambling Commission (UKGC) | C42296 | Online Gambling Operator | Valid through 2025 |
| Swedish Gambling Authority | Not specified | Online Gambling Operator | Valid through 2025 |
These licenses validate magicred's commitment to fair gaming, security, and responsible operations within regulated jurisdictions, including compliance with Canadian gaming laws applicable to the market.
Corporate Identifiers and Information
- Company Registration Number: C42296
- Legal Entity Type: Limited Company (Ltd)
- Founded: 2014
- Parent Company: Aspire Global plc
- Subsidiaries:
- Mr Play
- Spin Rio
- 666 Casino
Geographic and Market Presence
magicred maintains a regulated presence and markets its services responsibly in accordance with jurisdictional requirements. The current geographic scope includes:
- Offices: Malta
- Regulatory Jurisdictions: Malta, United Kingdom, Sweden
- Market Regions: Canada and Europe
Specifically, for Canadian residents, magicred complies with all applicable laws concerning online gambling, including regulations designed to promote safe and responsible gaming.
Legal and Privacy Disclaimers
By contacting magicred via any provided means, you acknowledge and consent that your personal information will be handled in accordance with the magicred Privacy Policy and all applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
magicred undertakes to process all personal information securely, solely for the purpose of responding to inquiries, processing requests, or providing support.
All communications sent via email or contact form are monitored and recorded to ensure compliance with regulatory obligations and to maintain service quality.
Contacting magicred - Best Practices
For precise and timely assistance, users should provide complete and accurate information via the contact form or email, including:
- Full name
- Valid email address or messenger contact details
- Detailed description of the inquiry or issue
magicred's support team endeavours to respond within one business day. For urgent matters affecting access, account security, or responsible gaming concerns, users are encouraged to utilize the 24/7 live chat or telephone support where available.